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FAQ
Are you a manufacturer or trading company?
We are factory with professional production team and service consciousness just for exporting various types of roll forming machine.
Do you have after sales support?
Yes, we are available online to give guidance and also have skilled technicians to dispatch to customers’ factories.
What's your payment terms?
30% deposit is paid before production, the balance paid after inspection confirmation before shipment.
What can you do if the machine broken?
The quality of our machines is very reliable. The warranty is one year after delivery, if some parts are broken, we will send you new ones for free and customer affords the express cost. If some parts are broken out of warranty period, we will sell them at cost.
Will you deliver the right goods as ordered? How can I trust you?
Yes, we will. The core of our company culture is honesty and credit. Sunway is ALIBABA’s Gold supplier with BV assessment and CE certificate.
Do you sell only standard machines?
No, most of our machines are designed according to customers’ specifications, using famous brand components.
How to visit our company?
Fly to Shanghai airport: By high speed train from Shanghai to Wuxi (30 min),then we can pick up you.
